Now with over 180 customers for ProgressCRM and Helplinepro, the company is determined to ensure that the support team keep well ahead of its customers' needs. So Fisk Brett's Support Team has just grown - and has gained its own dedicated manager - Mark Lawrence. Working with Mark are Linda, Ginny, Paul and Ali.
"The reason for change was simple", says Ben Brett, Technical Director. "Customer Satisfaction is paramount to us. By taking on additional skilled staff, and making these improvements to our structure, we can now provide customers with shorter lead times and enhanced support service"
