
Vision Aid Overseas is a UK charity dedicated to helping people in the developing world whose lives are blighted by poor eye sight, particularly in those cases where spectacles can help. The charity has ambitious plans to expand support in the UK to increase its activity overseas, and is streamlining its processes in order to become more operationally efficient.
It recently identified a need for a new application to replace their existing systems and methods of storing information, and to support its ambitious growth strategies selected ProgressCRM. VAO knew that by centralising disparate databases, they would not only facilitate better internal communication and sharing of information, but they'd also provide better administrative support to their membership and fundraising operations.
"There were other advantages too", explained Deputy Director Jeremy Jalie, who also heads up fundraising and IT at VAO. "We've improved the reporting facilities, the production of management information and increased our income."
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